Survey

1. Do you buy digital gifts (e-gift cards, game credits) for others?

A. Yes, often

B. Yes, occasionally

C. No

2. What is your experience with click-and-collect (buy online, pick up in-store)?

A. Excellent, I use it often

B. It's okay

C. I've had problems

D. I haven't tried it

3. How often do you return items you bought online?

A. Frequently

B. Occasionally

C. Rarely

D. Never

4. What is your primary source for news?

A. Social Media

B. News Websites/Apps

C. Television

D. Word of Mouth

5. Do you buy extended warranties?

A. Yes, often

B. Sometimes

C. Rarely

D. Never

6. How do you dispose of items you no longer need?

A. Donate

B. Sell

C. Recycle

D. Throw away

7. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

8. How often do you shop second-hand or refurbished items?

A. Often

B. Occasionally

C. Rarely

D. Never

9. Has inflation changed your shopping habits?

A. Yes, significantly

B. Yes, somewhat

C. No, not really

10. What was your last treat-yourself purchase?

A. Clothing/Accessories

B. Electronics/Gadgets

C. Food/Experience

D. Home Decor